We now offer on-site technical training. It’s a great way to introduce new people to the management of network equipment and networks, and to the operation of Mitel, VBrick and Fortinet products. MXN technical training is different than usual training you might be familiar with. First, we come to you—so you don’t incur travel costs for your people. Second, we don’t follow a detailed training course, but tailor the training to your specific network and needs. So you get just the training that you need, and just the training that’s relevant. (We can also connect our training network to your network, so we can use that network as a training vehicle.)

We conduct the training in our bus. We can comfortably train up to six people at a time (seven people in a pinch), and we need at least three people to make a viable class. Our standard training costs are $350/day/person, which is less than the industry-standard $500/day/person, and as said there are no travel charges.

Here are our training courses:

1. Introduction to ProCurve, basic (layer 2) switch management - 2 days

• Show the different ways to connect to a ProCurve switch using console and IP methods
  
• Orientation of the ProCurve CLI, Menu CLI, and web driven GUI
  
• Overview of the basic layer 2 networking and an explanation of BASIC IP ROUTING according to ProCurve-Creating VLANS
  
• Overview of basic layer 2 switch configuration with a focus on how to accomplish this using ProCurve switches
  
• Several lab scenarios which will include building a basic layer 2 network from the ground up.
  
• Troubleshooting the lab environment to resolve common issues. (Loops, Duplex Mismatch, IP conflicts)
  
• Overview of basic IP addressing and subnets and how they apply to a layer 2 network configuration
  
• Explanation of the ProCurve principle of the command at the core and control at the edge.
  
• Switch security both physical and virtual. What are the best practices in each case
  
• Overview and application of the switch upgrades as well as making a copy of the existing configuration
  
• Meshing discussion
  
• Applying ProCurve sustainability features, like Automatic Loop Protect and MAC address lockout, and when to employ spanning tree

This class qualifies students to operate a ProCurve network in a basic (layer 2) mode. A general knowledge of networking and experience with installation and management of some network equipment is a prerequisite.

2. Advanced (layer 3) ProCurve switch management - 1 day

• Overview of how ACL’s can be used to restrict traffic based on several factors. IP, Protocol, Source, Destination or any combination thereof.
  
• Overview of how to leverage the built in QOS features along with bandwidth management.
  
• Overview of different methods of authentication and how they can be applied in a switched environment to provide a more secure network.
  
• Overview of how advanced routing protocols can be used to properly route traffic efficiently on the network.
  
• How to utilize port security measures to control physical access on a per port basis.
  
• Several lab scenarios which will include the topics listed above.

This class gives the student familiarity with operating a routed ProCurve network. Completion of the Introduction to ProCurve equipment class or experience in the management of a ProCurve network is a prerequisite.

3. ProCurve Manager Plus familiarization - 2 days

• How using ProCurve Manager plus can simplify overall network management
  
• Installing and configuring ProCurve Manager Plus
  
• Establishing monitoring consoles
  
• Managing switch configurations and using PCM to schedule firmware updates
  
• Creating custom groups and views to allow for easier navigation
  
• Using the search tool in PCM+ to find devices by IP address or MAC address
  
• Using the traffic monitor to determine where problems may exist
  
• Creating custom alerts based on events to notify of any problems with connectivity, traffic flow, or security
  
• Integration with Mobility Manager, Immunity Manager, and Identity Driven Manager

This class will prepare the student for the use of ProCurve Manager and ProCurve Manager Plus on a ProCurve-centric network. Experience with the management of a ProCurve network or the completion of the basic and advanced ProCurve switch classes are prerequisites.

NOTE: These first three classes can be combined in a one-week training session that will familiarize a network-knowledgeable person with the configuration and management of ProCurve products. This is an excellent introductory series for network administrators who are changing from some other network equipment to ProCurve, or for new staff joining a ProCurve shop.

4. Fortigate Operations and FortiManager familiarization - 2 days

• Customizing the status screen on a Fortigate.
  
• Using the built-in packet sniffer to classify, identify, and confirm different types of network traffic.
  
• Configuring UTM policy to your Organization’s standards. Anti-Span, IPS, Antivirus, Web Filtering, Application Control, and Data Leak Protection
  
• Creating address groups and VIP groups to reduce the overall # of firewall policies.
  
• Using traffic shaping policies to control both inbound and outbound packet flows.
  
• Configuring authentication and applying that using Identity Driven Policies. (Local, LDAP, FSAE-Novell and Windows Active Directory)
  
• How to use and configure the logs on the Fortigate unit (Remote and Memory) to display detailed information.
  
• High Availability with an explanation of both Active-Active and Active-Passive scenarios.
  
• Using a FortiAnalyzer to create custom reports based on time, date, IP address, and content or any combination.
  
• Using a FortiAnalyzer as a forensic tool .
  
• Using a FortiAnalyzer as a vulnerability scanner on a network.

This class will prepare the student for the operation of an installed Fortigate and FortiAnalyzer appliance set. The student should have experience in the operation of a layer 3 (routed) network.

5. VBrick operations

VBrick appliances and viewing software - 1 day

• Network requirements for converged video (layer 2 Multicast setup and layer 3 IP Multicast routing)
  
• Configuring VBrick encoders and decoders (MP2—MP4 and Windows Media appliances)
  
• Configuring IP receivers
  
• Upgrading firmware on encoders, decoders and IP receivers
  
• Setting up a web based StreamPlayer client installation
  
• Using StreamPlayer and StreamPlayer Plus
  
• VBrick appliance configuration management

VBrick ETV Portal and VOD servers - 2 days

• Ethernet TV overview
  
• ETV Portal and VOD servers
  Setting up the servers on the network
  Securing the servers with administrator access
  Portal and VOD server file system and services structure
  Licensing the servers
  
• Recording and Ingesting content into the Portal server using various methods (manual, from live streaming appliances, VBStar and IP receivers)
  
• User authentication
  Portal user authentication
  Portal server LDAP authentication
  Portal user access control
  
• Ethernet TV scheduling
  Schedule appliances to automatically stream video on the network
  Set up and schedule VOD server recording of video from appliances and transfer to the Portal
  Set up scheduling calendar in the Portal server
  Ethernet TV scheduler diagnostics
  
• Network address concepts
  Multicast (class D) concepts and setup
  
• Managing content
  Eligible content on server
  Naming convention
  Moving content to the system (3rd party)
  Renaming and deleting files in the system
  
• Advanced Admin tasks
  Creating folders
  File structure management
  Event logs
  Adding folders for Auto-ingestion from VOD servers or VBrick appliances
  Trouble shooting the portal and VOD servers

The completion of these three courses will qualify the student in the operation of a complete VBrick system. The student should have a good knowledge of PC and Windows server operations, and of basic network operations and addressing.

6. Mitel MXe 3300 Management and VoIP Operations - 3 days

• Moves, Adds, and Changes Administration
  
• Button programming (Creation, Editing, Copying, Deletion)
  
• Call routing (ACD) configuration and maintenance
  
• Feature access programming using buttons as well as feature access codes.
  
• Using account codes and the phone lock to prevent unauthorized calls both internally and externally.
  
• Voicemail programming (Creation, Editing, Using notifications, Deletion) Embedded Only –Nupoint VM administration if required.
  
• System Speed Call administration and assignment.
  
• Basic console commands used to determine status of resources, trunks, and applications.
  
• Alarm types and meanings. Configuring email notification of major and critical alarms.
  
• Database backup & restore procedures.
  
• Clustered directory with more than one PBX configuration and maintenance.
  
• General VOIP troubleshooting practices on a converged network
  
• Use of the call analysis tool to troubleshoot phone and network problems
  
• Review of Mitel applications and software additions for the MXe controller

This course will familiarize the student with the operation and maintenance of a correctly installed and configured Mitel voice over IP system based on the MXe 3300-series controller. The student should have experience in the operation of a layer 3 (routed) network.